7 Continents · Real Trips · Honest Advice
Your Travel Companion
52 guides — emergency numbers, country tips, luggage advice, packing lists and more. Written with lessons from our own travels.
🚨 Emergency Numbers
Worldwide Emergency Numbers
Save these before you fly. Screenshot this page for offline access.
🇯🇵
Japan
| Police | 110 |
| Ambulance/Fire | 119 |
| SG Embassy Tokyo | +81-3-3586-9111 |
| Tourist Helpline | 050-3816-2787 |
🇰🇷
Korea
| Police | 112 |
| Ambulance/Fire | 119 |
| SG Embassy Seoul | +82-2-774-2464 |
| Tourist Helpline | 1330 |
🇹🇭
Thailand
| Police | 191 |
| Tourist Police | 1155 |
| Ambulance | 1669 |
| SG Embassy Bangkok | +66-2-286-2111 |
🇻🇳
Vietnam
| Police | 113 |
| Ambulance | 115 |
| SG Embassy Hanoi | +84-24-3823-8228 |
🇮🇩
Indonesia
| Emergency | 112 |
| Tourist Police Bali | +62-361-224-111 |
| SG Embassy Jakarta | +62-21-2995-0400 |
🇲🇾
Malaysia
| Emergency | 999 |
| Tourist Police | 03-2149-6590 |
| SG High Comm KL | +60-3-2161-6277 |
🇪🇺
All EU Countries
| Emergency (all) | 112 |
| UK Emergency | 999 |
| SG Embassy London | +44-20-7235-8315 |
| SG Embassy Paris | +33-1-4500-3361 |
🇺🇸
USA
| Emergency (all) | 911 |
| SG Embassy Washington | +1-202-537-3100 |
| SG Consulate NY | +1-212-223-3331 |
🇦🇺
Australia
| Emergency (all) | 000 |
| SG High Comm Canberra | +61-2-6271-2000 |
🇳🇿
New Zealand
| Emergency | 111 |
| SG High Comm Wellington | +64-4-470-0850 |
🇲🇻
Maldives
| Emergency | 119 |
| Police | 119 |
🌍
General Africa
| Always carry | SG Embassy local number |
| MFA Duty Line (SG) | +65-6379-8800 |
Always save the MFA Singapore 24-hr duty line: +65-6379-8800 — it covers all countries in an emergency when you can't reach the local embassy.
🌍 Country Guides
Destination Guides
Luggage-focused tips from our own trips — what bag to bring, how to move around, what to watch out for.
Luggage Tips
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Cabin size (20") fits overhead on Shinkansen
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Use luggage forwarding (Takkyubin) — send bags hotel-to-hotel for ~¥1,500
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Coin lockers at every station (¥300–700)
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Hard-case recommended — lots of escalators, smooth floors
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TSA lock not required (Japan doesn't inspect)
Packing Essentials
Passport · Travel adaptor (Type A) · IC card (Suica/Pasmo) · Pocket WiFi · Cash (Japan is cash-heavy) · Comfortable walking shoes · Foldable bag for shopping
Useful Links
Luggage Tips
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Subway has luggage racks — 24" fits fine
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Airport luggage storage at Incheon (KRW 5,000–15,000/day)
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Winter trips: pack light, buy padded jackets cheaply in Myeongdong
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Soft-case better for shopping hauls (expandable!)
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K-beauty products are heavy — leave luggage space
Luggage Tips
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Cobblestones everywhere — get 4-wheel spinner, NOT 2-wheel
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Budget airlines (Ryanair, EasyJet) have strict cabin size — measure before you fly
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Train travel: overhead racks fit 20" only, store 24"+ near doors
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Anti-theft: use TSA lock, keep valuables in carry-on
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Bring an empty foldable bag for the return shopping haul
Useful Links
Luggage Tips
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Soft-case recommended — easier for tuk-tuks and boats
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Waterproof bag essential for island hopping
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Pack light — cheap laundry everywhere (~40–60 baht/kg)
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Duffel bag great for Chiang Mai / Pai adventures
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Leave space for Chatuchak market shopping!
Useful Links
Luggage Tips
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TSA lock MANDATORY — TSA will cut non-TSA locks
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Checked bag weight limit: 23kg (50lbs) on most airlines
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Domestic flights: carry-on only saves $30–60 per flight
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Hard-case protects against rough baggage handling
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Outlets are 110V Type A/B — bring travel adaptor
Luggage Tips
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Strict biosecurity — declare ALL food, no fresh produce
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Domestic flights (Jetstar, Virgin): strict 7kg carry-on
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Road trips common — soft duffel fits better in car boots
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Sunscreen is a liquid — pack in checked bag to avoid 100ml rule
Useful Links
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Motorbike taxis — small backpack or sling bag only
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Overnight buses (Hanoi→Sapa): cabin size trolley max
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Ha Long Bay boats: soft bags only, no hard-case
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Leave space — Vietnamese coffee and handicrafts are great souvenirs
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Bali roads are bumpy — soft-case or backpack preferred
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Waterproof dry bag essential for beach/island hopping
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Scooter rentals common — duffel bag straps on easier
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Pack light, buy sarongs and clothes locally (very affordable)
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Hiking backpack (50–65L) for Milford Track, Routeburn
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Campervan trips: soft duffel fits better than hard-case
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Layer packing — NZ weather changes 4 times a day
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Strict biosecurity — clean hiking boots before arrival
| Trek Type | Recommended Bag |
|---|---|
| Day hike (4–8 hrs) | 20–30L backpack with water bladder |
| Multi-day (2–4 days) | 40–50L with rain cover, hip belt essential |
| Expedition (5+ days) | 60–75L with frame, top-loading |
| Base camp (fly in, trek out) | Duffel bag + small day pack combo |
Popular Hiking Destinations
Mt Kinabalu, Malaysia · Mt Rinjani, Lombok · Everest Base Camp, Nepal · Milford Track, NZ · Torres del Paine, Chile · Kumano Kodo, Japan · Camino de Santiago, Spain · Annapurna Circuit, Nepal
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No luggage weight limit! Cruise ships don't weigh your bags — pack freely
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Bring a small day bag/backpack for port excursions
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Hard-case recommended — porters stack luggage, soft bags get crushed
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Pack formal wear for gala nights (typically 1–2 per week)
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Bring magnetic hooks — cruise cabin walls are metal, great for hanging bags
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Carry-on essentials: swimsuit, sunscreen, medication — main luggage arrives hours later
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Power adaptor: ships use US-style outlets (Type A/B)
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JB day trip: just a backpack or sling bag
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KL weekend: cabin size trolley is perfect
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Bus to KL/Penang: cabin trolley fits overhead
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Leave space — Malaysian snacks and kopi are a must-buy!
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Seaplane transfers: strict 20kg limit + 1 carry-on — pack LIGHT
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Soft-case only for seaplanes — hard-case won't fit in the hold
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Waterproof dry bag essential — speedboat transfers splash
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Pack reef-safe sunscreen (many resorts require it)
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Snorkelling gear: bring your own mask — resort rentals are expensive
🧳 Luggage Tips
Fix It, Claim It, Sort It
TSA Lock Stuck? How to Reset
- Set to current combination (or 000 if new)
- Push the reset button with a pen (small hole on side/bottom)
- While the button is depressed, set your new 3-digit code
- Pull the latch, the button pops — new code is saved
- Test 3 times before locking your luggage
Still stuck? Bring it to our Yishun showroom — we'll help you reset it free of charge.
Broken Luggage Wheel — How to Fix
- Spinner wheel loose: Tighten the hex bolt at the base with an Allen key
- Wheel won't spin: Remove hair/debris wrapped around the axle
- Wheel broken off: Replacement wheels available at our showroom
- Cracked housing: The entire caster needs replacing
We offer luggage repair services for our products — email us a photo for a quick quote.
Airline Damaged Your Luggage? How to Claim
- Report damage IMMEDIATELY at the airline baggage counter (before leaving airport)
- Get a PIR (Property Irregularity Report) — this is your claim document
- Take photos of all damage + your luggage tag
- File a formal claim within 7 days (21 days for delayed bags)
- Airlines typically cover repair or replacement up to ~USD $1,500
Luggage Zipper Stuck — Quick Fixes
- Fabric caught: Gently pull fabric away while slowly moving the zipper back
- Zipper won't close: Run a candle (wax) along both sides as lubricant
- Slider loose: Gently squeeze the slider with pliers to tighten
- Teeth misaligned: Use a fork to realign the teeth, then re-zip slowly
🎒 Packing Lists
Pack Smarter, Not More
💡 Our Tip
Our laptop trolley backpack fits overhead on most airlines and holds 3 days of clothes. No checked bag fees.
💡 Our Tip
Give each child their own small trolley. They love pulling it and it builds responsibility. Use 1 packing cube per kid — no digging through the main bag.
Luggage Choice
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Lightweight: Choose bags under 3kg empty — every gram counts
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4-wheel spinner: Much easier to manoeuvre — no pulling force needed
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Bright colour: Easy to spot on carousel — saves standing time
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20" cabin size: Avoid checked luggage queues — less waiting, less walking
Essential Tips
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Request wheelchair assistance at airport — free and saves energy
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Pack ALL medications in carry-on with doctor's letter
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Compression socks for flights over 4 hours (DVT prevention)
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Travel insurance MUST cover pre-existing conditions — read the fine print
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Print hotel addresses in local language for taxi drivers
Carry-On Must-Haves
Pro Tips
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Book early morning flights — kids sleep on the plane
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Use packing cubes — 1 per kid per day, no digging
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Stroller: gate-check for free on most airlines
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Hotel with laundry saves 50% luggage space — pack 3 days, wash, repeat
🛡️ Travel Insurance
Protect Your Trip
What to Look For
| Coverage | Minimum Recommended |
|---|---|
| Medical | $200,000 (USA/Europe needs $500K+) |
| Trip cancellation | Should cover your full trip cost |
| Luggage loss/delay | $3,000–5,000 per person |
| Flight delay | $100–200 per 6 hours |
| Personal liability | $500,000 minimum |
Popular SG insurers: NTUC Income, AXA, Allianz, FWD, Singlife. Compare at MoneySmart or GoBear before buying.
Luggage Lost by Airline — Claim Steps
- File PIR at airport baggage counter (get reference number)
- Keep ALL receipts for emergency purchases (clothes, toiletries)
- Notify your travel insurer within 24 hours
- If bag not found in 21 days, airline declares it officially lost
- Claim from BOTH airline + insurer (airline first, insurer covers the gap)
💼 Luggage Recommender
Which Bag is Right for You?
The Business Professional
Cabin size · laptop trolley · black/navy · TSA lock
Shop now →
Family Vacation
Matching sets · bright colours · hard-case · expandable
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The Backpacker / Explorer
40L backpack · lightweight · waterproof · durable
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The Influencer
Rose gold · pastel · eye-catching · hard-shell
Shop now →
The Senior Traveller
Ultra-lightweight · smooth wheels · easy grip · bright
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The Student
Budget-friendly · laptop bag · lightweight · 20" or 24"
Shop now →
The Corporate
Custom logo bags · bulk orders · 7 branding methods · events
Shop now →
The Hustler
Waist pouches · messenger bags · hands-free · durable nylon
Shop now →
The Gym-Goer
Duffel bags · shoe compartment · foldable · lightweight
Shop now →
The Day-Tripper
Compact trolley · crossbody bags · fanny packs · 20" cabin
Shop now →
🎫 Travel Expos & Events
When to Buy Luggage in Singapore
Singapore Travel Expos
The major travel expos in Singapore (NATAS, ITB Asia) are the best time to buy luggage — airlines and tour operators run deals alongside travel fairs, and we often set up booths with expo pricing. Check the NATAS website ↗ for upcoming dates.
Best Time to Buy Luggage
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Before school holidays — we refresh stock before peak travel seasons
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After Chinese New Year — clearance sales on previous season's colours
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Year-round — our warehouse pricing beats retail stores regardless of season
Singapore School Holiday Calendar
Plan your trip purchases ahead of the holidays — book early and get your bags ready before everyone else rushes to the airport.
Ready to Pack?
Browse our full collection or chat with our AI assistant for a recommendation based on your trip.